Four Everyday Joy employs real people. We are a small woman-owned business (not automated robots like Amazon) offering a wage and benefit package that reasonably supports living in Georgia.

Approximate processing times are displayed; in business days and can be found on our website at foureveryjoy.com/shipping-policy/.

Business Day 1 is the business day after your order is placed. Processing times will vary depending on current order volume. If you need faster processing as well as faster transit you may want to consider expediting your order. If you are in need of faster processing, consider selecting UPS OVERNIGHT at checkout.

Orders with expedited shipping must be received and paid by 12:00pm EST (M-F) to be processed same day; holidays and office closures excluded.

Order Processing Times: We strive to process all orders as quickly as possible. Business Day 1 is the business day after your order is placed. Processing times will vary depending on current order volume.

Backorders: While we try to avoid backorders, they do happen from time to time. We will ship all backorders as products become available and send out a second shipment confirmation. Items that run out of stock during a special promotion where sale prices are only valid on in stock items will be cancelled rather than backordered.

If you have any questions or would like to cancel a backordered item, please call us at 1-833-670-0320.

Company Closure Days: We are closed most national holidays as well as various inventory count days throughout the year. 

Shipping – Contiguous US: We can ship using UPS and USPS to PO Boxes. Customer is responsible for $20/box fee to redirect any package.

Handling Fee: All orders have a small handling fee of $5.95. This fee covers the cost of packing boxes, packing material, shipping labels and labor to prepare your shipment.

Shipping Transit Times: Once your package leaves our facility the shipping carrier determines the transit times. UPS transit times vary, depending on your location, time of year and extreme weather and are based on business days.  They typically take longer to ship during the fall holiday season and nationwide online Black Friday sale days. US Postal Priority Mail typically requires a minimum of 2-3 business days.

Order Changes & Cancellations: We understand that life can change quickly and with that your pending order may require an adjustment. It is our pleasure to help you with your needs. Orders that have not gone for fulfillment The Customers can cancel the pending order, and simply place a new order. If you need to remove or cancel items on a pending order, please contact customer service for assistance at 1-833-670-0320 or via our Contact Us page.

Damaged or Missing Items: We are highly committed to making sure you receive outstanding products in perfect condition. If your order is damaged, we ask that you immediately contact us at 1-833-670-0320 so that we can initiate an investigation and claim with UPS. We will need photos of items, the shipping box and labels. We are happy to help replace or refund your missing or damaged items within 15 days of purchase. If you are missing any item ordered, we deeply apologize. We would like to get you these products as soon as possible therefore we ask that you notify us within 15 days of purchase. We will get you the missing items out right away.

We take pride in offering products with unsurpassed quality. Since our products are created for cosmetics usage, the ingredients must be verified unadulterated. Due to the importance we place in our product creation, and the safety of ALL our customers, we are unable to accept returns.

If you believe a product does not match a description or it does not meet your quality expectations, please contact our customer service team to discuss. Our toll-free number is: 1-833-670-0320.

We reserve the right to refuse shipment to areas that are known to have a high amount of fraud or problems with packages clearing customs. In the event that the consumer refuses delivery, provides an incorrect address or the shipment is rejected by customs, the consumer is responsible for all shipping charges. It is the responsibility of the consumer to conduct the proper research in advance of any sale, to determine that there are not particular restrictions on their selection of goods that would result in their exclusion from the country of import. Once shipped, transit times may vary depending on the region and customs clearance procedures. FEJ has no control over the transit time for international package(s).

From time to time, Four Everyday Joy will have some of our products on sale. It’s called the “Joy Sales.”

We understand how frustrating it is to make a purchase only to see that some of the products go on a surprise sale the very next day. We don’t want you to have those negative feelings toward any purchases you make with us.

Therefore, we have developed the “Joy Sales.” If you ordered within 24 hours of a flash sale or not pre-announced surprise sale, simply call us and request “The Joy Sales” rebate reflecting the sale price of products purchased at regular price. “The Joy Sales” are equal to the difference in price paid and the advertised sale price.

To be eligible for “The Joy Sales”, orders must be finalized and paid by end of the sale. This is not a refund or an account credit. This is a rebate. Rebates cannot be given for items returned or removed from an order. Therefore, rebates will be placed into the customer account 14 days after their order leaves our warehouse.

Four Everyday Joy has designed this in order to protect customers from surprise unannounced sales. Once the date and time of a sale is announced, “Joy Sales” rebates are excluded from this program.